RUHI BOTANICALS

Ancient Wisdom. Modern Purity.

Privacy Policy

Ruhi Botanicals LLC  |  ruhibotanicals.com  |  hello@ruhibotanicals.com  |  Last Updated: September 16, 2026

Overview

Ruhi Botanicals LLC ("Ruhi Botanicals," "we," "us," or "our") operates ruhibotanicals.com and related services (the "Services") to bring you premium organic Ayurvedic superfoods. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. By using the Services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Information You Provide

•       Contact details: name, email address, phone number, billing and shipping address

•       Order information: products purchased, payment confirmation (payments are processed securely by Shopify Payments and our payment partners — we never store your full card number)

•       Account information: username, password, purchase history, subscription preferences

•       Communications: messages you send us via email, chat, forms, or social media

Information Collected Automatically

•       Device and usage data: IP address, browser type, pages viewed, time on site, referral source

•       Cookies and similar technologies used to operate the store, remember your cart, analyze traffic, and personalize your experience (see Cookies below)

Information from Third Parties

We may receive information from our e-commerce platform (Shopify), payment processors, shipping carriers, marketing platforms (such as our email provider), and social media platforms when you interact with our content.

How We Use Your Information

•       To fulfill orders: process payment, ship products, send order confirmations and tracking

•       To manage subscriptions, returns, and customer support

•       To send marketing communications you have opted into — you may unsubscribe anytime via the link in any email

•       To improve our Services, products, and website experience

•       To detect and prevent fraud and to comply with legal obligations

How We Share Your Information

We do not sell your personal information. We share it only with service providers who help us operate: Shopify (our e-commerce platform), payment processors, shipping carriers (USPS, UPS), email and analytics providers, and professional advisors — each bound to use your information only to provide services to us. We may also disclose information to comply with law, enforce our terms, or protect rights and safety.

Cookies

We use essential cookies (required for cart and checkout), analytics cookies (to understand site usage), and marketing cookies (to show relevant offers). You can control cookies through your browser settings; disabling essential cookies may prevent checkout from functioning.

Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to opt out of certain processing. California residents have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information — as stated above, we do not sell personal information. To exercise any right, email hello@ruhibotanicals.com. We will verify your request and respond within the timeframe required by law. We will not discriminate against you for exercising your rights.

Data Retention & Security

We retain personal information as long as needed to provide the Services, comply with legal obligations (including tax and accounting), resolve disputes, and enforce agreements. We use commercially reasonable safeguards to protect your information; however, no method of transmission or storage is completely secure.

Children's Privacy

The Services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Material changes will be communicated as required by law.

Contact Us

Ruhi Botanicals LLC — hello@ruhibotanicals.com — 490 Post St, Ste 500, San Francisco, CA 94102, United States